The custom domain feature lets you use your own domain for the recordings you share. Without a custom domain, a recording link might look like https://example.neetorecord.com/watch/4f2a. With a custom domain, it can be https://videos.example.com/watch/4f2a.
Setting up a custom domain
Click on Admin Panel.
Click on the Custom domain card.
Click on the Add custom domain button.
Add your custom domain name.
Click Continue.
Copy the CNAME record and add it to your DNS provider. Some DNS providers don't allow adding a CNAME record for the root domain. In that case, you can use an ALIAS record.
After adding the CNAME record, click Validate. If you get a warning saying CNAME not found, wait 24 to 48 hours. You will get an email when your custom domain is validated.
The SSL certificate for your custom domain will be auto-renewed.
How long does it take for the custom domain to be active?
DNS changes can take up to 24-48 hours to propagate through the Internet.
Will my existing NeetoRecord link be affected?
Your existing NeetoRecord links keep working. Once your custom domain is active, anyone who opens a recording or a recording request on your NeetoRecord link is taken to the same page on your custom domain. Search engines and link previews also get your custom domain as the page's address.
Team members who are signed in to NeetoRecord aren't redirected, and neither are videos embedded on other websites.
Can I switch back to the default NeetoRecord domain?
Yes, you can revert to the default NeetoRecord domain at any time. Just delete your custom domain. Please be aware that if you delete your custom domain, people who have received an email with that domain will not be able to use those links.
Does NeetoRecord auto-renew SSL certificates for custom domains?
Yes. NeetoRecord will auto renew your SSL certificates. You don't have to worry about SSL certificates.